At Pandino Care, we are committed to providing high-quality skincare and haircare products. As our products are intended for personal use, we follow strict hygiene and safety standards to protect all customers.
Refund & Exchange Policy
Products that have been opened or used are not eligible for a refund or exchange.
We do not accept returns or exchanges due to a change of mind or customer preference after the order has been delivered.
Orders cannot be canceled or refused after they have been shipped, except where required by applicable law.
If your order arrives damaged due to shipping, please contact us within 48 hours of receiving your package and provide clear photos of the damaged product and its packaging.
Once the damage has been verified as shipping-related, we will replace the product or provide an appropriate solution at no additional cost.
Thank you for your understanding and for choosing Pandino Care