Refund & Exchange Policy

At Pandino Care, we are committed to providing high-quality skincare and haircare products. As our products are intended for personal use, we follow strict hygiene and safety standards to protect all customers.

Refund & Exchange Policy

· Products that have been opened or used are not eligible for a refund or exchange.

· We do not accept returns or exchanges due to a change of mind or customer preference after the order has been delivered.

· Orders cannot be canceled or refused after they have been shipped, except where required by applicable law.

· If your order arrives damaged due to shipping, please contact us within 48 hours of receiving your package and provide clear photos of the damaged product and its packaging.

· Once the damage has been verified as shipping-related, we will replace the product or provide an appropriate solution at no additional cost.

Thank you for your understanding and for choosing Pandino Care.